Privacy Policy

GSR Dental LLC

Latest Update: July 30, 2026

This Privacy Policy outlines our policies on the collection, use, and disclosure of personal data when you use our services. It also explains your privacy rights and how legal protections apply.

By using GSR Dental LLC, you agree to the collection and use of information in accordance with this Privacy Policy.

Definitions

•          Account – A unique account created for you to access our Service.

•          Company – Refers to GSR Dental LLC, located at 405 Gray Wolf Trail, Hudson Oaks, TX 76087.

•          Cookies – Small data files stored on your device that track browsing activity.

•          Country – Texas, United States.

•          Device – Any device capable of accessing our Service (computer, cellphone, tablet).

•          Personal Data – Information that identifies an individual.

•          Service – Refers to our website at www.gsrdental.com.

•          Service Provider – Third-party entities processing data on behalf of GSR Dental LLC.

•          Third-Party Social Media Service – Platforms that allow users to log in or create accounts via social networks.

•          Usage Data – Data automatically collected during your interaction with the Service (e.g., page visit duration).

•          You – The individual or entity using the Service.

GSR Dental LLC remains committed to protecting your privacy and ensuring compliance with legal regulations. Please review this policy carefully and contact us with any questions.

Texas Registered Dental Laboratory and Company Identity

GSR Dental LLC, doing business as GSR Dental, is a Texas Registered Dental Laboratory licensed and registered with the Texas State Board of Dental Examiners (TSBDE). As a registered dental laboratory, GSR Dental complies with all applicable Texas laws and regulations governing the manufacture, repair, and delivery of dental prosthetic devices and restorations prescribed by licensed dentists.

Throughout this Privacy Policy and our website, the terms “GSR Dental,” “we,” “our,” and “us” refer to GSR Dental LLC, a Texas limited liability company doing business under the trade name GSR Dental. GSR Dental is the public-facing brand of GSR Dental LLC.

Doing Business As (DBA)

GSR Dental LLC conducts business under the registered trade name GSR Dental.

Unless otherwise stated, references throughout this Privacy Policy to GSR Dental include GSR Dental LLC and, where applicable, its parent company, affiliated entities, subsidiaries, related companies, successors, assigns, and business operations that are owned, operated, managed, or controlled by GSR Dental LLC or under common ownership or control, including those operating under one or more Doing Business As (DBA) names.

By accessing or using our website or services, you acknowledge and agree that this Privacy Policy applies to GSR Dental LLC and all applicable affiliated or DBA-operated entities to the same extent as if you were dealing directly with GSR Dental LLC.

Nothing in this section expands or modifies any legal, regulatory, licensing, or professional obligations imposed under applicable federal or Texas law. References to GSR Dental as a Texas Registered Dental Laboratory apply only to GSR Dental LLC or any other entity that is separately licensed or registered as required by the Texas State Board of Dental Examiners (TSBDE).

HIPAA Compliance

GSR Dental LLC recognizes that, in the course of manufacturing, repairing, and delivering dental prosthetic devices and restorations, it may create, receive, maintain, or transmit Protected Health Information (PHI) on behalf of dentists and other covered entities. Where this occurs, GSR Dental LLC may act as a Business Associate under the Health Insurance Portability and Accountability Act of 1996 (HIPAA), as amended by the Health Information Technology for Economic and Clinical Health (HITECH) Act, and the corresponding federal regulations set forth in 45 CFR Parts 160 and 164.

GSR Dental LLC maintains administrative, physical, and technical safeguards designed to protect the confidentiality, integrity, and availability of PHI consistent with the HIPAA Privacy Rule, Security Rule, and Breach Notification Rule. These safeguards include, without limitation:

•          Limiting access to PHI to personnel who require it to perform laboratory functions, and applying the minimum necessary standard to any use or disclosure of PHI.

•          Maintaining Business Associate Agreements (BAAs) with covered entities, and applicable subcontractors or service providers who create, receive, maintain, or transmit PHI on our behalf.

•          Implementing encryption, access controls, and secure storage and transmission methods for electronic PHI (ePHI).

•          Training personnel on HIPAA requirements and maintaining internal policies governing the handling of PHI.

•          Investigating and responding to any suspected or confirmed breach of unsecured PHI in accordance with the HIPAA Breach Notification Rule, including notification to affected covered entities without unreasonable delay.

PHI handled by GSR Dental LLC in connection with dental laboratory services is used and disclosed solely for the purposes permitted under an applicable Business Associate Agreement or as otherwise required or permitted by law. PHI is not used for marketing, advertising, or any purpose outside the scope of the services requested by the referring dentist or covered entity, and is not combined with the general website Usage Data described elsewhere in this Privacy Policy.

This HIPAA Compliance section applies specifically to Protected Health Information handled in GSR Dental LLC's capacity as a dental laboratory and/or Business Associate. It supplements, and does not replace, any separate Notice of Privacy Practices, Business Associate Agreement, or HIPAA policy that governs a specific client relationship. Questions regarding our HIPAA practices, or requests related to PHI, may be directed to us using the contact information provided at the end of this Privacy Policy.

The American Dental Association (ADA) maintains the official position that dental laboratories are healthcare providers, not business associates, and therefore a Business Associate Agreement (BAA) is not required for sharing patient information for treatment purposes. 

ADA’s Official Stance

  • Classification: The ADA asserts that dental labs meet the HIPAA definition of a healthcare provider because they fabricate prosthetics based on a dentist’s prescription for patient treatment. 

  • Regulatory Basis: Citing the HIPAA Privacy Rule (45 CFR § 164.506), the ADA notes that disclosures between covered entities (dentists) and other healthcare providers (labs) for treatment purposes are exempt from the BAA requirement. 

  • OCR Confirmation: The ADA publicized a March 2017 confirmation from the HHS Office for Civil Rights (OCR) which explicitly agreed that dental labs are healthcare providers in this context, meaning no BAA is needed to share Protected Health Information (PHI) for treatment. 

  • Current Guidance (2026): The ADA’s current "HIPAA 20 Questions" and legal resources continue to state: "Dental laboratories are considered health care providers. No business associate agreement is necessary to share PHI with a lab concerning treatment of an individual." 

Data Collection & Usage

We collect and use personal data to provide and improve our services. By using our service, you agree to the collection and use of your information as outlined in this policy.

Types of Data Collected

Personal Data

When using our service, we may request personally identifiable information, including but not limited to:

•          Email address

•          First & last name

•          Phone number

•          Mailing address (State, Province, ZIP/Postal code, City)

Usage Data

Usage data is collected automatically and may include:

•          Device details (e.g., IP address, browser type/version, mobile device information)

•          Interaction history (pages visited, timestamps, time spent on pages)

•          Unique device identifiers & diagnostic data

When accessing the service via mobile devices, additional data may be collected, including:

•          Device type & unique ID

•          Mobile operating system & browser type

•          Network-related details

We may also receive data sent by your browser when visiting or using our service.

Tracking Technologies & Cookies

GSR Dental LLC uses cookies and similar tracking technologies to monitor activity, store information, and improve service performance. These technologies include:

Types of Tracking Technologies

•          Cookies (Browser Cookies) – Small data files placed on your device. You can configure your browser to refuse cookies, but doing so may limit access to some service features.

•          Flash Cookies – Local stored objects used for preferences and activity tracking, managed separately from browser cookies.

•          Web Beacons – Small electronic files in web pages or emails used to track user engagement and verify system integrity.

Cookies may be Persistent (remain on your device) or Session-based (deleted upon closing your browser).

Cookie Types & Their Purpose

•          Necessary / Essential Cookies (Session Cookies) – Enable core website functionality, user authentication, and fraud prevention.

•          Cookies Policy / Notice Acceptance Cookies (Persistent Cookies) – Track users' cookie consent status.

•          Functionality Cookies (Persistent Cookies) – Store user preferences, such as login details or language settings, to enhance personal experience.

For more details on our cookie usage and your choices, visit our Cookies Policy or the Cookies section of our Privacy Policy.

Use of Your Personal Data

GSR Dental LLC collects and uses personal data for the following purposes:

Service & Account Management

•          Providing & maintaining the Service, including monitoring usage.

•          Managing your account & registration, granting access to available functionalities.

Contract Fulfillment & Communication

•          Processing transactions & contracts for purchases and services.

•          Contacting you via email, phone, SMS, or push notifications regarding updates, security alerts, and service-related communications.

•          Providing news, special offers, and relevant service updates, unless you opt out.

•          Managing user requests and inquiries.

Advertising, Analytics & Business Operations

•          Delivering targeted advertising, with third-party vendors, tailored to your interests and location.

•          Evaluating business transactions, including mergers, acquisitions, or asset sales, in which personal data may be transferred.

•          Data analysis & trend identification to improve services, marketing, and overall user experience.

Personal Data Sharing

GSR Dental LLC may share your data in the following cases:

•          With Service Providers – For service analytics, advertising, and customer communications.

•          For Business Transfers – During mergers, sales, or acquisitions.

•          With Affiliates – Including parent company, subsidiaries, and joint ventures, ensuring compliance with this Privacy Policy.

•          With Business Partners – To offer products, services, or promotions.

•          With Other Users – If engaging in public interactions or via third-party social media services.

•          With Your Consent – For any other disclosures requiring user approval.

Personal Data Retention

GSR Dental LLC will retain personal data only as long as necessary to fulfill the purposes outlined in this Privacy Policy.

We retain personal data to:

•          Comply with legal obligations (e.g., data retention laws).

•          Resolve disputes and enforce legal agreements/policies.

Additionally, Usage Data is retained for internal analysis purposes. Typically, this data is stored for a shorter period unless:

•          It is used to enhance security or improve functionality.

•          Legal requirements mandate a longer retention period.

Consent to Store Payment Information

By providing your credit or debit card information, you expressly consent to our collection, use, and secure storage of your payment details for the purpose of processing transactions and, where applicable, facilitating future purchases or recurring payments. We will clearly disclose how your information will be used and will not retain or use your payment information for purposes beyond those described without obtaining additional consent. Your payment data will be handled in accordance with applicable laws and industry security standards, and you may withdraw your consent or request deletion of your stored payment information at any time, subject to legal and contractual obligations.

Payment Processing & PCI Compliance

GSR Dental LLC does not directly store full credit or debit card numbers, card verification codes (CVV), or other sensitive cardholder authentication data on its own systems. Payment card transactions are processed through third-party payment processors that are independently certified as compliant with the Payment Card Industry Data Security Standard (PCI DSS).

When you provide payment card information, that information is transmitted directly to our PCI-compliant payment processor(s) through secure, encrypted channels. These processors are contractually responsible for maintaining the security controls required under PCI DSS, including secure transmission, tokenization or encryption of cardholder data, and restricted access to payment systems.

GSR Dental LLC's use of PCI-compliant payment processors is intended to:

•          Minimize the amount of cardholder data that passes through or is retained on GSR Dental LLC's own systems.

•          Ensure payment transactions are encrypted and processed in accordance with PCI DSS security requirements.

•          Limit access to payment information to personnel and systems with a legitimate business need.

•          Support fraud prevention and detection through the payment processor's monitoring controls.

Where GSR Dental LLC retains limited payment-related records (such as transaction confirmations, invoice amounts, or the last four digits of a payment card for recordkeeping purposes), such records are maintained only as necessary for accounting, tax, dispute resolution, or legal compliance purposes, and are safeguarded consistent with the administrative, physical, and technical safeguards described elsewhere in this Privacy Policy.

GSR Dental LLC is not responsible for the independent privacy or security practices of third-party payment processors. We encourage you to review the privacy policy and terms of the applicable payment processor for additional information on how your payment data is handled.

Transfer of Personal Data

•          GSR Dental LLC processes personal data at its operating offices and in locations where service providers are based. As a result, your information may be transferred to and stored on computers outside your state, province, or country, where data protection laws may differ from those in your jurisdiction.

•          By submitting your information and consenting to this Privacy Policy, you agree to this data transfer.

•          GSR Dental LLC takes all reasonable steps to ensure that your data is handled securely and in accordance with this Privacy Policy. No data transfer will occur unless adequate security controls are in place to protect personal information.

Disclosure of Personal Data

Business Transactions

If GSR Dental LLC undergoes a merger, acquisition, or asset sale, your personal data may be transferred. Notice will be provided before it becomes subject to a different Privacy Policy.

Law Enforcement & Legal Requirements

We may disclose personal data under certain circumstances, including:

•          Compliance with legal obligations.

•          Protection of GSR Dental LLC's rights or property.

•          Prevention or investigation of wrongdoing related to the Service.

•          Ensuring the safety of users and the public.

•          Defending against legal liability.

Security of Personal Data

GSR Dental LLC prioritizes the security of your personal data. However, no online transmission or storage method is 100% secure. While we use commercially acceptable security measures, absolute protection cannot be guaranteed.

•          GSR Dental LLC does not disclose security protocols or details about its security software or dental design software to safeguard company assets.

•          We follow HIPAA Security Guidelines to ensure compliance and data protection standards.

Payment Policy

Accepted payment methods:

•          Checks & cash

•          Debit & credit cards (Visa, MasterCard, Affinity Card, American Express)

•          Online payment methods (e.g., PayPal)

All purchases are subject to a one-time payment.

Payment cards must pass validation checks and authorization from your card issuer. If authorization is not received, GSR Dental LLC is not responsible for delays or non-delivery of orders.

Chargeback Abuse Policy

All dental prosthesis orders are requested by the client, and any chargeback filed is considered fraudulent and will be handled accordingly.

•          Chargebacks do not absolve clients of financial responsibility.

•          Regardless of the outcome determined by banks or payment processors (Visa, Mastercard, etc.), clients remain fully liable for outstanding payments.

•          Chargebacks cause harm to GSR Dental LLC and disrupt business operations.

For refund requests, clients must refer to the Refund Policy for proper procedures.

Processing of Personal Data

GSR Dental LLC works with third-party service providers who may access, store, use, process, and transfer personal data in accordance with their own privacy policies.

Behavioral Remarketing & Advertising

We and our third-party vendors use cookies and non-cookie tracking technologies to:

•          Analyze traffic & browsing activity.

•          Display advertisements on third-party platforms based on user interests.

•          Measure advertising performance.

Some vendors utilize non-cookie tracking technologies that cannot be blocked via browser settings.

Opt-Out Options for Personalized Advertising

To decline interest-based advertising, users may:

•          Use privacy features like Limit Ad Tracking (iOS) or Opt Out of Ads Personalization (Android).

•          Utilize third-party opt-out platforms, including the NAI Opt-Out, EDAA Opt-Out, and DAA Opt-Out.

Third-Party Vendors Used

GSR Dental LLC may share hashed email addresses or other online identifiers with third-party vendors to facilitate cross-device targeted advertising. For more details, refer to the privacy policies of these vendors:

•          Facebook Remarketing (Facebook Help) – Opt-out via Facebook Ad Settings, the Digital Advertising Alliance opt-out (USA, Canada, Europe), and the Facebook Data Policy.

•          Instagram (Privacy Policy)

Links to Other Websites

•          Our Service may include links to third-party websites that are not operated by GSR Dental LLC. If you click on a third-party link, you will be directed to their site.

•          We strongly recommend reviewing the Privacy Policy of any website you visit. GSR Dental LLC has no control over and assumes no responsibility for the content, privacy policies, or practices of third-party sites or services.

Changes to This Privacy Policy

GSR Dental LLC may update its Privacy Policy periodically. We will notify users of any changes by:

•          Posting the updated Privacy Policy on this page.

•          Sending notifications via email and/or prominent notices on our Service before the changes take effect.

•          Updating the “Last Updated” date at the top of the Privacy Policy.

Users are encouraged to review this Privacy Policy regularly for updates. Changes become effective upon posting to this page.

Contact Us

If you have any questions about this Privacy Policy, you can reach us through the following methods:

•          By Email: privacy@gsrdental.us

•          Website Contact Page: www.gsrdental.com